Shipping Policy

Our Free Shipping Service

Shipping Method: We utilize airfreight for U.S. orders, followed by direct delivery to your address.

Order Management and Delivery: Our experienced sales and delivery teams carefully handle your orders. We strive to accommodate your preferred delivery times, assist with product setup, and provide guidance on using your purchases effectively.

Shipping Cost:

Free shipping

Delivery Time: Deliveries generally take place within 7-10 business days, with scheduling tailored to fit your needs. During delivery, our team will install and demonstrate the products at your home, taking approximately 30 minutes depending on order complexity and demonstration requirements.

Delivery Service Details: Please be aware that we only use a designated courier service for deliveries through this platform. We do not accept requests from other shipping providers and do not facilitate international shipments. Post-dispatch cancellations are not possible.

Important Notes:

If your order hasn't shipped within one hour of placement, contact customer service for cancellation assistance.
Cancellations after shipment cannot be processed.
Expect potential delays during peak seasons, stock shortages, or consecutive holidays. We appreciate your patience in such situations.
Deliveries may be returned to us if they fail due to incorrect address details or prolonged recipient absence.
We cover taxes for credit card payments.
Orders paid via online methods such as credit cards may incur a cancellation fee; please contact customer service for refund details.

Thank you for choosing our service. We are dedicated to ensuring a seamless delivery experience!